- 9.00 am - 4.30 pm
- +609 668 4470
- ped@umt.edu.my
Achieved at least 80% customer satisfaction survey level for a period of one year
Provide installation services for licensed software and application systems to customers within three (3) working days.
Maintain and repair rental computers within one (1) working day depending on the availability of spare parts.
Ensure the accessibility of Internal Application System, Network and Server more than 90%
Resolve customer complaints at least 80% of the total number of complaints received
